Keep existing phone number

[Riane]

When I signed sim contract with O2, I have provided O2 with PAC number as I would like to keep existing number. I received Sim yesterday and activated. How long do I expect my existing number to be ported. Thanks

[Bambino · Accepted solution]

@Riane See this guide: Migration & porting into O2 - O2 Community

If you're still having problems with the port speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.