13-11-2020 01:06 - edited 13-11-2020 01:08
13-11-2020 01:06 - edited 13-11-2020 01:08
I currently have an iPhone XR on O2 and the contract has now finished, I pay£40 per month.
I want to get the iPhone 12 for the same amount monthly, but to upgrade through O2 is not possible as they want around £57 a month for a similar contract.
I can get a phone on O2 from a few online mobile phone sellers but my question is, if I get a phone this way will I be able to transfer my existing number to the new contract ie still on O2 but not obtained directly from O2?
if not I'll need to select a different network which I know will enable me to port my O2 number over to.
previously I was on EE and they categorically said it wasn't possible to move my number from one EE sim to another which is how I ended up on O2.
Solved! Go to Solution.
on 13-11-2020 07:01
Unlike EE a number migration is possible with O2.
You just need to call customer service Guide: Coronavirus Community Help and Support
on 13-11-2020 07:01
Unlike EE a number migration is possible with O2.
You just need to call customer service Guide: Coronavirus Community Help and Support
on 25-04-2022 19:57
on 25-04-2022 19:57
Hi,
Do you know if this is still the case? I'm an existing o2 customer and I want to take up a deal from a third party which uses o2's network. Can I port my number across?
Thanks.
on 25-04-2022 20:34
on 25-04-2022 20:34
You don't port, you just need to migrate Guide: Migration & porting into O2