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[Danielle141290]

Hi someone called me regarding upgrade last week and had a good offer on without having to pay remaining part of contract which I was quite willing to do however was on holiday at the time. 

was this a scam call?

[jonsie · Accepted solution]

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.androidauthority.com/block-phone-number-android-246484/
https://support.apple.com/en-gb/HT201229