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KEEPING MOBIE NUMBER

JED9
Level 1: Joiner
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I have always been on monthly contract with o2, I have just upgraded to Samsung Galaxy s24 ultra

how can I keep my mobile number ?

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MI5
Level 94: Supreme
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@JED9 

If you did an upgrade, you keep your number.

If you took a new contract, you will need to ask to migrate your number to the new contract.

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147480 Posts
  • 637 Topics
  • 28319 Solutions
Registered:

@JED9 

If you did an upgrade, you keep your number.

If you took a new contract, you will need to ask to migrate your number to the new contract.

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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