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Just upgraded my new phone but now cant receive texts

Ross2
Level 1: Joiner
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on ‎06-05-2020 09:29

on ‎06-05-2020 09:29

I've just had a phone upgrade which came witha new sim (same number).

Most things work fine, i can send texts and make calls etc, however my phone is not receiveing any texts what so ever, i cant order a new sim as O2 send a verification code to the phone which obviously im not getting (i have tried)! Please help.

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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎07-05-2020 09:47

on ‎07-05-2020 09:47

Confirmed this issue is now fixed.
It may be required that you restart your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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