on 20-08-2021 14:34
Just started a new contract, lost my phone but no insurance - what do I do!? I am devastated, does anyone know what I can do????
Solved! Go to Solution.
20-08-2021 14:38 - edited 20-08-2021 14:42
20-08-2021 14:38 - edited 20-08-2021 14:42
First thing is to call O2 and report the loss, @James2560 - details here.
Guide: Lost or Stolen O2 Device? - How to Report it
If you have Home Contents insurance, or cover on a bank or credit card, you may be able to claim on that (if purchase was made recently on that card) - worth checking!
Good luck.
20-08-2021 14:38 - edited 20-08-2021 14:42
20-08-2021 14:38 - edited 20-08-2021 14:42
First thing is to call O2 and report the loss, @James2560 - details here.
Guide: Lost or Stolen O2 Device? - How to Report it
If you have Home Contents insurance, or cover on a bank or credit card, you may be able to claim on that (if purchase was made recently on that card) - worth checking!
Good luck.
on 20-08-2021 14:40
on 20-08-2021 14:40
@James2560 Without insurance there isn't much you can do. You need to report the phone as lost to O2: Lost or Stolen O2 Device
If you have a homeowner's contents insurance policy, check that to see if mobiles are covered. If not, you may be out of luck.