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Just moved to contract

Anonymous
Not applicable

Hi,i just moved to contract like 1 hours ago,how can i check my balance on my phone?

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Anonymous
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Yep.

 

You get 300 mins to last you for 30 days. That means 10 minutes per day. O2 will give you 300 minutes every month on the 1st (the first installment being the first of April).

 

However, they have given you 3 days allowance (10 * 3) for the 3 days before this just so you can use your phone before the 1st of April slight_smile

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perksie
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Text "Balance" to 21202, look in MyO2 using your O2 username and password or download the O2 app.

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MI5
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Download the app for your phone and it will show you all your remaining allowances. You might have to wait a few days though for your account to be set up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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when i go on it,it says i have 30 mins untill the 1st of april,NOT 300.I should get 300 mins and 300 mins to o2 people.Why is that?
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jonsie
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That just means your account billing date is the 1st April and that's when you get your fullallowance. So your first bill will be for the first couple of days usage plus your first months tariff in advance. Payment date is always 14 days after the billing date which would be the 15th April.

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MI5
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It'd because you only have the last few days of the months allowance. You will get full quota from April 1st
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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I downloaded the app but it says that i have 30.00 mins not 300 =/
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Anonymous
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So will only £11.00 come out of my account? or £22?
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Anonymous
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And will the money just come out of my account on the same day,or do i have to go on here and make a payment?
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jonsie
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Your first bill will be £11 plus the couple of days usage so around £12 odd and will be taken by direct debit on the 15th if you have set one up by giving O2 your bank details.

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