@Wozie
O2 will refund the charges up to the point you receive your sim.
Your first bill is also a month in advance.
You can get in touch with Payment Management team on 0800 902 0217
Use Skype Guide: A Guide to Skype
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/understanding-your-bill
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
