
on 21-12-2017 01:06
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on 21-12-2017 01:06
I did get a notice on my o2 saying there was a problem with the page!!!! Can someone from o2 check please???
Thanks
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22-12-2017 18:13 - edited 22-12-2017 18:15
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22-12-2017 18:13 - edited 22-12-2017 18:15
What exactly have you done and what discount did you have?
Did you also check your bolt ons?
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on 21-12-2017 01:40
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on 21-12-2017 01:40
@Anonymous You are not talking to O2 here. This is a customer to customer forum. No one here has access to anyone else's account. You need to speak to Customer Service. https://www.o2.co.uk/contactus Best time to get through with the shortest waiting time is 8-8.30 am, but as this is probably the busiest time of the year, a longer wait than normal is more than possible.
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on 21-12-2017 06:32
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on 21-12-2017 06:32
Some possible help here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494
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on 21-12-2017 06:57
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on 21-12-2017 06:57
@AnonymousAlso looking at the tiime you posted there could have been a problem with the page as O2 do maintenance work to the site overnight. I'm sure if you check today you will find all is as it should be,,
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on 22-12-2017 15:23
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on 22-12-2017 15:23
Hello @Anonymous how did you get on with this?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?

on 22-12-2017 18:12
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on 22-12-2017 18:12
I’ll see when payment is taken !
Thank you 🎄
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22-12-2017 18:13 - edited 22-12-2017 18:15
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22-12-2017 18:13 - edited 22-12-2017 18:15
What exactly have you done and what discount did you have?
Did you also check your bolt ons?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 22-12-2017 18:29
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on 22-12-2017 18:29
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on 22-12-2017 18:32
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on 22-12-2017 18:32
Good to hear @Anonymous Merry Christmas to you as well
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on 22-12-2017 18:32
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on 22-12-2017 18:32
Merry Christmas to you too Kim
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