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Iwatch

Baker
Level 1: Joiner
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on ‎05-03-2021 07:43

on ‎05-03-2021 07:43

Bought and registered iwatch 6 cellular over 72 hours ago and sill unable to use the cellular part of the watch. How long does it normally take to be registered?
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MI5
Level 94: Supreme
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on ‎05-03-2021 07:52

on ‎05-03-2021 07:52

@Baker 

Have you set up the data plan through the watch app?

https://www.o2.co.uk/help/device-and-sim-support/apple-watch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jezza1234
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on ‎06-03-2021 13:59

on ‎06-03-2021 13:59

If you ordered your watch from O2 direct it should have been sent out ready to go and not long after you set it up it should be good to go. If you ordered it elsewhere then you will need to set up a watch E sim account with O2. They will then send you an email to confirm it’s been activated. This can take up to72 hours. You will also need to ensure you are running the latest version of IOS in both your phone and watch. Additionally re set all network settings on your phone PRIOR to setting up your watch and linking it to your phone. Failure to this can cause connection issues.
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