Ive just checked my bill and it

[Anonymous]

It says on 15th Feb i owe £22.65 but ive still got my 250 02 to 02 mins left and 184 minutes left to anyother network.so therefore all i should owe is my monthly payment of £15.50 isnt it i dont have internet on phone well i dont use it for internet! Can anyone tell me wats goin on ?

[Anonymous]

Ok the minutes/texts you get are a monthly allowance so regardless of if you use them or not you will get the same again each month and the previous month goes. 

Your monthly cost will always be the same unless you go over your agreed allowance. 

[jonsie]

What does it state under other charges? It should give you a breakdown of what the charges are for.

[Anonymous]

Yeah, I understand I will get charged if I go over monthly allowance but, as i said i haven't. I've still got my 250 02 to 02 mins haven't used them and i've still got 194 available to anyother network  so, i should only owe £15.50 on 15th shouldnt I?

[Anonymous]

it says recent charges to date £0.00 but on bill it says next due amount 22.65 on 15th 

[perksie]

Is this a first bill on a new contract?

[Anonymous]

no mate ive had this phone few months

[perksie · Accepted solution]

Possibly premium calls or calls to 0845, 0870 type numbers.

Check in MyO2 for a check of the extra charges or give them a ring tomorrow.

[Anonymous]

Yeah, I understand I will get charged if I go over monthly allowance but, as i said i haven't. I've still got my 250 02 to 02 mins haven't used them and i've still got 194 available to anyother network  so, i should only owe £15.50 on 15th shouldnt I?

[Anonymous]

I will thanks i just couldnt get hold of them now thats why i asked the community. Thanks anyway