on 11-10-2023 11:40
I have been charged £20.00 for when I was travelling however I switched off my mobile data when I was in the USA and only used wifi I never bought anything so why have I been charged?
on 11-10-2023 11:58
We are all customers here so can't access accounts.
This is something you should be able to find out by downloading your bill from My O2
Guide: How do I get to the 'Download Bill' page?
Otherwise you will have to ring or
Message them on
Facebook (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you