Itemised bill

[Anonymous]

how do i check my itemised bill?

[MI5 · Accepted solution]

Log into your My O2 http://www.o2.co.uk/myo2
Look on the Bills tab and select the month you want to view.

[Anonymous]

Hi, I would like itemise bill for my pay as you go sim.

[MI5]

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@Anonymous wrote:

Hi, I would like itemise bill for my pay as you go sim.

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Fill out this form and send it off with the £10 fee http://static.o2.co.uk/www/docs/kana/subjectaccessrequestform.pdf

[jonsie]

It can take up to 6 weeks and you only get a record of calls dialled and texts sent.

[Flyangler]

O2 can do better than that customers should have access to the details on what they spend with 02

[Cleoriff]

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@Flyangler wrote:
O2 can do better than that customers should have access to the details on what they spend with 02

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Download the MyO2 app and see what you can do with that in terms of viewing bills etc

http://www.o2.co.uk/help/apps/my-o2-app

[jonsie]

I'm guessing that maybe @Flyangler is on payandgo. I'm not sure exactly what can be viewed in My O2 if that's the case. I don't think itemised calls and texts are available.

[MI5]

Subject access request as I've said on the other thread you posted on.

[Flyangler]

Correct Jonsie itemised billing info not available to PAG customers from accounts. Why the discrimination, 02 have the information and the technology to make it happen no need to place hurdles in the way of having simple information available.