Solved: Itemised bill

Anonymous · ‎12-09-2017

I need to be able to see how often a particular contact phoned me over the pasat 6 months and can find no way of doing this?

Aplle only have the last 100 calls so no use on the phone - I thought I would be able to find it in my bills however the itemised bills only show usage not numbers called.

MI5 · ‎12-09-2017

You can see numbers you called but not incoming ones.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-09-2017

You can see numbers you called but not incoming ones.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-09-2017

The only way to see and check how many calls have been received is through the call logs on the phone.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

gmarkj · ‎12-09-2017

If you have Tu installed then you can see details but only by contact rather than type...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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