Solved: Itemised Billing?

Anonymous · ‎21-07-2018

Morning/Evening all (depends when you read this)

I have a Refresh plan and was wondering if it were possible to get itemised bills still, i dont mind paying if needed.

I had this from Three and Vodafone and was very handy.

Cheers

Glory1 · ‎21-07-2018

Morning @Anonymous

Yes you can obtain itemised bills through MyO2 and the link below should provide all the information you need to do so:

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Please let us know if we can be of any further help and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

View solution in original post

Glory1 · ‎21-07-2018

Morning @Anonymous

Yes you can obtain itemised bills through MyO2 and the link below should provide all the information you need to do so:

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Please let us know if we can be of any further help and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

MI5 · ‎21-07-2018

If you want bills sent through the post you need to call customer service on 202 and request them.
O2 charge £1.50 (I think) per month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎23-07-2018

Hi @Anonymous, were you after an online or printed itemised bill? Either way, @Glory1 and @MI5's answers above should help a lot

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Anonymous · ‎23-07-2018

would be online

Ideally a breakdown of who i called, how long so i see how many mins/txt/gb used if poss

Cheers

gmarkj · ‎23-07-2018

Your My o2 would show this.
Don't think it summarises by number/contact, but certainly how much was used.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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