Solved: Itemised Bill

Lorz · ‎24-07-2018

How do i print an itemised bill out that shows all calls and texts have ordered 3 one arrived but covered the wrong date i need to be able to download this so i can forward as an email?

When i download the bill it doesnt show all calls and texts ie dates and times

TIA

MI5 · ‎24-07-2018

Community guide here for bill download
https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-07-2018

Community guide here for bill download
https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-07-2018

Hi @Lorz you need to contact customer service

https://www.o2.co.uk/contactus

Lorz · ‎24-07-2018

total joke been ordered 3 times 2 never arrived and one that did they sent the wrong date.

You should be able to do something so simple online. Thanks

MI5 · ‎24-07-2018

Did you check to guide I posted?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎25-07-2018

There may well be a number of pages to check. Is there a number in one of the bottom corners?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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