Solved: Item not received

Su17 · ‎23-11-2022

Hi , I ordered a Nintendo switch I choose the day of delivery but for some reason I didn’t receive it and I wasn’t sent a tracking number or a attempt to deliver note . On o2 says I won’t be able to track if it’s not a device but how can you not track a £300 item ? The last email I received was “it’s on the way”

MI5 · ‎23-11-2022

@Su17

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-11-2022

@Su17

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Item not received

EU roaming - St. Martin

Delayed payment

Age verification

Australia

Need to subsribe my amazon prime