Italy coveridge

Binhill · ‎10-10-2023

Is there cover in rome and sorrento

Bambino · ‎10-10-2023

@Binhill Yes. See this guide: Roaming on O2 - All you need to know - O2 Community

I DO NOT WORK FOR O2

Binhill · ‎10-10-2023

Roaming is on i never got message as I usually do. Not sure what problem could be. Can't get o2 chat online to help. Monthly contract so should work

MI5 · ‎10-10-2023

@Binhill

Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎10-10-2023

Yes, but with the Italian 3G shutdown you need to have 4G Calling available to make and receive calls.

Not sure what their policy is on connecting none 4G Calling enabled phones.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Italy coveridge

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