cancel
Showing results for 
Search instead for 
Did you mean: 

It’s not active my account

Venu
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Iam all ready pay

Message 1 of 2
57 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 54: Stellar
  • 19497 Posts
  • 155 Topics
  • 213 Solutions
Registered:

@Venu wrote:

Iam all ready pay



Assuming you mean your phone was cut-off, if you only just paid today, @Venu,
 as it is now the weekend, it will most likely be Monday before your service is restored. Normally it takes up to 48hrs during the week.

You can also check with customer service to find out if the bar on your account has been removed, numbers here: Guide: Coronavirus Community Help and Support - call around 08:15 UK time any day, and you can use Skype on a PC to call the 0800 number in the list.

Reboot your phone every so often to check if you can latch onto the network after 2 working days have passed since you cleared the back-payment. Good luck!

WhatIWonNotCS

View solution in original post

Message 2 of 2
38 Views
1 REPLY 1

pgn
Level 54: Stellar
  • 19497 Posts
  • 155 Topics
  • 213 Solutions
Registered:

@Venu wrote:

Iam all ready pay



Assuming you mean your phone was cut-off, if you only just paid today, @Venu,
 as it is now the weekend, it will most likely be Monday before your service is restored. Normally it takes up to 48hrs during the week.

You can also check with customer service to find out if the bar on your account has been removed, numbers here: Guide: Coronavirus Community Help and Support - call around 08:15 UK time any day, and you can use Skype on a PC to call the 0800 number in the list.

Reboot your phone every so often to check if you can latch onto the network after 2 working days have passed since you cleared the back-payment. Good luck!

WhatIWonNotCS

View solution in original post

Message 2 of 2
39 Views