It's costing my friends (who have Pay and Go Unlimited Texts) to text me?

[Anonymous]

Hi, i just got a new contract (Unlimited texts, 50 Mins 100MB) and phone this morning and have been sending/recieving texts. But it costs my friends (who are o2 unlimited) money to send me texts. This can not be right is it? 

Thanks

[jonsie · Accepted solution]

It will take your number a couple of days to reregister on O2's systems. Your friends will be recredited if they call customer service.

[Anonymous]

Thanks very much for the information. You were much more informative than the customer service agent on chat.