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Issues with every facet of o2

Sjwclayton
Level 1: Joiner
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No signal, exceptionally slow 3G+4G speeds, incorrect contract information shown, topped off with zero help for a faulty S20 5G thats only 4 months old.
Is anyone else struggling with o2 at the moment? Feeling massive regret for renewing a contract here. Even the complaints process gets me no where.
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MI5
Level 94: Supreme
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@O2Emma 

Fancy getting into this one?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
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TallTrees
Level 49: Rootin' Tootin' 
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Wow that's much worse than me today full trolley and Mastercard gone down at bank!! 🥵@Sjwclayton 

Anyway welcome to the o2 community forum  sounds like we are all mostly in the same boat from time to time 😩

Hope all gets better very soon for you with the assistance of our o2 companions.

Good luck and best wishes TallTrees 



HAPPINESS IS BEE SHAPED

Message 3 of 8
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O2Emma
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Evening @MI5 its been awhile lol I will have a look into it.
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O2Emma
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Hi @Sjwclayton I can have a look into issues for you I will private message you.
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MI5
Level 94: Supreme
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Thanks @O2Emma 

Thought you might like this one wink x

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 8
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O2Emma
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Thanks @MI5 will try and help with anything.
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Message 7 of 8
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MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
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