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Issues paying overdue credit agreement

Anonymous
Not applicable

Hi, Due to a bank error, my Credit agreement payment didn't go out on time, and as a result it's overdue. I got the text from o2 saying that all outgoing calls would be routed to their payment line. I've just tried calling this number manually to pay, but I keep getting a message saying my calls have all been barred. I have no option to disable call baring and even trying the 202 number does not work, as its the credit agreement, paying by phone is the only option given, it seems like o2 just don't want me to be able to pay. I have no other phones available to me to call the numbers given, and have given up with the live chat as I was waiting for just under an hour on hold. What should I do?

Message 1 of 13
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Anonymous
Not applicable
You're welcome from all of us.

Perhaps let us know how you get on.

Good luck
Message 11 of 13
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MI5
Level 94: Supreme
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Completely ridiculous to not allow you to cal CS though 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 12 of 13
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Anonymous
Not applicable
Yes it is very stupid I think I would try live chat again
Message 13 of 13
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