Since last week, I’m unable to send premium messages for competitions. I have tried all the usual things, took out my SIM card, restarted the phone, reset network settings & this hasn’t resolved it, I have an iPhone 12 mini, can anyone help me please? Thank you in advance.
Message @O2Lisa again
You need to contact O2 and ask them to remove the premium bar from your account.
All numbers in this guide Guide: Coronavirus Community Help and Support
Or via social media
Also check if you have a spend cap applied Guide: Spend caps on O2
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