Is this the worst service provider currently in business

[Anonymous]

For the past 4 days we have had no signal in our area. i have written a complaint but was notified that this would take 48 hours for someone to get back to me. On the home page Live Chat is not available as there is a message indicating this. Has anyone a direct email address for someone in Customer Care as I find this level of service appalling

[MI5]

Definitely sounds like someone being naughty.

[Anonymous]

Apparently its to do with the move of our local radio station.

Even so, it seems to be taking ages to rectify

[Cleoriff]

@Anonymous...have you thought of complaining? I know 'O2 don't specify timescales' but as Ofcom are already involved this infers yours is a long time problem. If you kick up a fuss you may get somewhere... even if it's just a gesture of goodwill?

[MI5]

He's not with O2 anymore and whilst he does have a high degree of "cheek" I think that would be stretching it a bit far

[Cleoriff]

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@MI5 wrote:
He's not with O2 anymore and whilst he does have a high degree of "cheek" I think that would be stretching it a bit far

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I would have that degree of cheek if it made me change provider...

[Anonymous]

yeah I moved from O2 some time ago so can't really complain!!

[MI5]

Go on....... have a bash