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Is this a scam? Payment for your latest bill could not be processed

[ Edited ]

I just got following text. I did not click the link and checked my account a differert way and it is showing as paid so I think this may be a scam
O2: Payment for your latest bill could not be processed by your bank. Please update your payment information via:  O2: Payment for your latest bill could not be processed by your bank. Please update your payment information via....  then it gives a link to click on

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Posts: 88,035
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Registered: ‎14-01-2013

Re: Is this a scam? Payment for your latest bill could not be processed

Hi @Ruth5 

It’s a scam and has been reported frequently on here.

Do not open it or click on any links

Forward the scam text to 7726  free of charge

Other ways to report here…. including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

 

Block the number - advice in these links

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

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Level 1: Joiner
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Registered: ‎04-12-2019

Re: Is this a scam? Payment for your latest bill could not be processed

Thanks Cleoriff.
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Re: Is this a scam? Payment for your latest bill could not be processed

@Ruth5 

Could you go back and edit your post to remove link please? We don't want anyone else clicking on it. To Edit go to options top right of post, click on that and choose edit.

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Re: Is this a scam? Payment for your latest bill could not be processed

I am not seeing options
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Re: Is this a scam? Payment for your latest bill could not be processed

@Ruth5 Options 1.PNG

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Re: Is this a scam? Payment for your latest bill could not be processed

Just managed to take link out completely. Sorry about that and thanks for your help

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Re: Is this a scam? Payment for your latest bill could not be processed

No problem @Ruth5 and thanks for link removal. wink

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Re: Is this a scam? Payment for your latest bill could not be processed

I got the same text but deleted it before I opened my 02 account. I knew my bill had been paid but still wanted to check.
My bill is only £5 mth so if my bank would not honour that they don’t deserve my business. Just watch out folks do not click on link or give anyone your bank/personal info via a link. Make sure you check out everything first.
Lots of scams going around as everyone is vunerable and on edge.
Stay safe and secure
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Registered: ‎14-01-2013

Re: Is this a scam? Payment for your latest bill could not be processed

@Motherlynn 

Exactly. Apparently scamming has increased by 400% since the pandemic. Scum.

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