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Is there an email address for customer services?

Twisight
Level 1: Joiner
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on ‎27-06-2024 00:12

on ‎27-06-2024 00:12

I need to contact O2 customer services and struggling to use Live Chat as I am overseas so hours are difficult. I need an issue resolved as soon as possible regards Zone 3 data use. Is there an email address I can send my request to? Thanks all

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Bambino
Level 85: Esteemed
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on ‎27-06-2024 04:20

on ‎27-06-2024 04:20

@Twisight No email. All ways to reach O2 are here: How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



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TallTrees
Level 50: Versatile
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on ‎27-06-2024 06:34

on ‎27-06-2024 06:34

Hey there @Twisight 

O2 are on Social media.

Links here Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎27-06-2024 08:27

on ‎27-06-2024 08:27

@Twisight 

In the MyO2 App.

Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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