Is roaming included in my sim only plan ?

[OOPS]

Good morning everyone, 

i hope you are all well.

i have a question, is roaming (in Europe) included in the 4Gb/unlimited calls and text sim only plan or do I need to buy a bolt on ? 

Thanks for your help. 

[gmarkj · Accepted solution]

Are you pay monthly or pay as you go @OOPS?

I can't find a bundle with 4Gb of data in the shop, so I can't check for you.

Here are the community guides for both pay monthly and pay as you go travel.

Guide: EU Roaming Changes from 15th June 2017 “CONTRACT ONLY"  

Guide: EU Roaming Changes from 15th June 2017 "PAY AS YOU GO ONLY“ 

If you are pay monthly, there is also something called "o2 Travel" - guides for that are below.

Guide: O2 Contract with O2 Travel Inclusive (75 Free Countries) and (33 x ¬£4.99 per day Countries) 

Guide: Your guide on how to use O2 Travel 

Your only other option is to contact o2 - experience suggests calling would be better, and there are some alternative numbers to try and hints on getting through in this guide:

Guide: Coronavirus Community Help and Support 

[MI5]

@OOPS 

EU roaming is included with no extra charges in all tariffs.

The only limitation is a max of 25gb of data use, which won't apply to you at all.

[OOPS]

Hi @gmarkj 

sorry I forgot to précise the type of plan I have : yes it’s a pay monthly one with 12 months plan. 

i got the deal  from uswitch website. 

Thanks for your help.

oops. 

[OOPS]

@MI5 Thanks for this clarification. I was just confused by wording “contract” and “pay monthly”. 

I know the pay as you go as it was my first sim plan in France more than 20 years ago 🥳.

But I’m not sure if I’m UK there is a difference between “contract” and “pay monthly” as in both car I have to pay monthly. 

Yeah I look like a dumb guy 😁

[MI5]

@OOPS 

It matters not about the words as EU roaming is included on all, whether that be called contract, pay monthly or PAYG

[gmarkj]

To be honest with the way o2 run pay as you go it might as well be called pay monthly as well!