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Level 1: Joiner
Posts: 9
Registered: ‎16-10-2017
Accepted Solution

Is it possible to move from 02 to Carphone Warehouse 02 with same number?

Hi I am currently with 02 (directly) and contract ends on 28th August, 2019.

 

I've seen a far better deal through Carphone Warehouse with it's also with 02.

 

Is it possible to "move" from 02 to Carphone Warehouse 02, if that makes any sense AND keep the same number? Do I still request a PAC or something else?

 

Thanks.

Posts: 89,189
Topics: 536
Solutions: 11,622
Registered: ‎04-04-2012

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

[ Edited ]

@Sasuke92 

Yes you can. No PAC required.

Just call 202 when you have new contract to migrate your number (immediately cancels old contract) or do an upgrade and keep same number from the start.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 9
Registered: ‎16-10-2017

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

So when would I take out a new contract if I want to finish using my old contract up? Ends on 28th August.

 

I don't want to be paying for 2 contracts lol

Posts: 89,189
Topics: 536
Solutions: 11,622
Registered: ‎04-04-2012

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

On the 28th August would be ideal.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 9
Registered: ‎16-10-2017

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

[ Edited ]

Hi guys, just a quick uodate:

 

So I bought my new 02 cotract (I couldn't wait just in case the deal was gone). Do i need to activate the new SIM on the new phone first, before trasnfering my number?

Posts: 89,189
Topics: 536
Solutions: 11,622
Registered: ‎04-04-2012

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

The new SIM should already be activated with the new contract or did you do an upgrade?
If it was an upgrade, just use your old SIM in new phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 9
Registered: ‎16-10-2017

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

New contract.

 

So I assume I should use the new SIM that came with the phone then phone 202 and transfer number.

Posts: 89,189
Topics: 536
Solutions: 11,622
Registered: ‎04-04-2012

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

Yes, that is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 9
Registered: ‎16-10-2017

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

Thnak!

Posts: 89,189
Topics: 536
Solutions: 11,622
Registered: ‎04-04-2012

Re: Is it possible to move from 02 to Carphone Warehouse 02 with same number?

Welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)