cancel
Showing results for 
Search instead for 
Did you mean: 

Is it £46 or £35

CMhl
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Got a deal through Money SuperMarket for an iPhone 12 64GB for £46 discounted to £35 Feb sale 24mnth contract. Clicked and followed link to purchase. Opted for click and collect. Upon collection noticed that contract said £46 instead of £35. Queried this with agent who was attending to me. Got assurance from him that it is £35 but it will not be reflected as that on contract. Collected phone but not satisfied with answer. Called O2 customer service for further inquiries and clarification and was told the same thing. My question is has anyone been faced with a similar situation where contract reflects higher price and you pay a lesser discounted price not reflected anywhere on your contract?????

Message 1 of 5
1,437 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@CMhl 

 

It will show in my o2 as a discount / bolt-on each month, but will show as a £46 tariff in myo2 at the full price.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 3 of 5
1,432 Views
4 REPLIES 4

jonsie
Level 94: Supreme
  • 95707 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@CMhl 

 

It will show in my o2 as a discount / bolt-on each month, but will show as a £46 tariff in myo2 at the full price.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 5
1,433 Views

CMhl
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Phew, thank you.

Message 4 of 5
1,428 Views

jonsie
Level 94: Supreme
  • 95707 Posts
  • 612 Topics
  • 7137 Solutions
Registered: