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Is e-mail of receipts from o2payments <o2payments@o2mail.co.uk> broken this morning?

pgn
Level 74: Whizz kid
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I usually get a (very quick!) e-mail when I pay my AirTime and DevicePlan each month using the O2 Wallet in MyO2 app.

This morning's payments have gone "receiptless", so far - is the system that serves this useful purpose unavailable? Screeenshot of the header on one of these attached belw for ref.

 

Nothing in my Spam folder (label!) either (Gmail doncha know rolling_eyes)

 

I can see payment has been taken, as it is showing both in my Payment History (online):

20**Personal info** 11_45_41-O2.png

 

Any way to check, @Martin-O2@Marjo and @EmilieT?

 

Thanks!

  • 20**Personal info** 12_06_19-Your recent O2 Online Payment (KMM1740043250I15977L0KM) - p.g.newman**Personal info** -.png

 

NB: Before the "do this by direct debit" comments start landing, direct debit is no good as the transactions have to be against a certain card for various reasons!

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pgn
Level 74: Whizz kid
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@jonsie wrote:

I take it you aren't big on patience tongue


Not when every other time the receipt has arrived within about 20 mins, if not almost immediately, regardless of day of week or time of day.

 

After all, what else are standards for? Crazy LOL

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EmilieT
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A bit late to the party (sorry), but it's good to hear you got your receipts in the end @pgnsmile

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pgn
Level 74: Whizz kid
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Better late than never, in both contexts this time. Crazy LOL

 

Must remember to change from Mobile view to Full view before answering in order to get the good emojis. D'oh!

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jonsie
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@pgn wrote:

Better late than never, in both contexts this time. Crazy LOL

 

Must remember to change from Mobile view to Full view before answering in order to get the good emojis. D'oh!


It's very rare I use mobile view, I wish the default was full screen but we aren't living in Shangri-la snickering emoticon

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