Solved: Ireland - Cannot dial 0818 numbers

markparris · ‎02-11-2021

Hi, you cannot dial 0818 or (+353 818) numbers from a UK phone when in Ireland, will these numbers be opened up? I ask as many services are on the end of these numbers now and I can’t call them.

MI5 · ‎02-11-2021

@markparris

Those numbers are chargeable.

Do you have a zero spend cap or premium number bar on your account?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-11-2021

@markparris

Those numbers are chargeable.

Do you have a zero spend cap or premium number bar on your account?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

markparris · ‎03-11-2021

A tad confused: From 1 December 2019, calls to 1850, 1890, 0818 and 076 Non-Geographic Numbers (NGNs) will cost no more than calling a landline number and will be included in your bundle of call minutes if your bundle includes landline calls.

MI5 · ‎03-11-2021

I don't think that's not from the O2 T&C's though, is it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎03-11-2021

@markparris

These calls are only included from a Irish Mobile Phone, and are chargeable outside the bundle..

This does not apply to any None Irish (republic of) mobiles.

edited: to make it simpler

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Ireland - Cannot dial 0818 numbers

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