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Iphone12

mb57
Level 1: Joiner
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Hi,

Just upgraded to an iphone12 which arrived this afternoon. Have set it up and all seems to be working apart from the phone. Unable to make or receive calls. Any idea why?

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MI5
Level 94: Supreme
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@mb57 

If you want to use the new 5g sim, you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If not, just use your old sim.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143448 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@mb57 

If you want to use the new 5g sim, you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If not, just use your old sim.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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