Solved: Iphone

Anonymous · ‎14-11-2017

Please can you lt me know what happens with my tarrif if I simply exchange just my iphone with a different retailer?

MI5 · ‎14-11-2017

You can only upgrade if you go to a different retailer so your current tariff will end and you'll need to start a new one.

The other option you have is buying a new phone outright and just continue to use your current sim on the same tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎14-11-2017

You can only upgrade if you go to a different retailer so your current tariff will end and you'll need to start a new one.

The other option you have is buying a new phone outright and just continue to use your current sim on the same tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎15-11-2017

Hello @Anonymous! How are you getting on? Let us know if the info above from MI5 helped you out and don't hesitate to post again if you have further questions! Welcome to our forum!

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