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Iphone 6s plus order delivery promised for Friday nothing arrived!!

Anonymous
Not applicable

on ‎27-09-2015 20:24

on ‎27-09-2015 20:24

placed an order for the 6s plus online first day of preordering

 

website clearly stated it would be delivered on the 25th still waiting!!

 

No texts or emails nothing ring customer services and they tell me now at of stock

 

Cant even tell me when I will get the phone!

 

Shocking service can it be that hard to advise a delivery date!!

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Cleoriff
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on ‎27-09-2015 20:37

on ‎27-09-2015 20:37

A bit annoying to say the least. To make it worse one of our members walked into an O2 store in the Midlands today....and picked one up immediately. There is plenty of stock about instore or so it appears @Anonymous

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎27-09-2015 20:49

on ‎27-09-2015 20:49

Of course it all depends on which colour / capacity / type you have ordered but o2's online ordering system is always left lacking in finesse unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎28-09-2015 09:38

on ‎28-09-2015 09:38

O2 seems to order only on a daily basis.Go where the stock is, don't wait for o2 to process your order, take your money and then keep you waiting until Apple descend to make a delivery.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable

on ‎29-09-2015 11:49

on ‎29-09-2015 11:49

Hi @Anonymous, welcome to the community.  Sorry to hear about that. Feel free to send me a PM and I will see what can be done

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