cancel
Showing results for 
Search instead for 
Did you mean: 

Iphone 6+ cancellation and re order

Anonymous
Not applicable

Hi guys,


I got the guys on live chat to cancel my upgrade as I wanted the 64gb version.

 

But now I cannot upgrade again...How long do I have to wait to get my order processed again? it still thinks I have my existing order.


Would I be able to just walk in to the shop and do the upgrade?

Message 1 of 6
1,232 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Looks like its all updated, says my previous order has been cancelled and I was able to upgrade again.


All good, I just will now be waiting an eternity to get my phone!

View solution in original post

Message 5 of 6
1,156 Views
5 REPLIES 5

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
If they have stock.
Best to call 202 and select orders.
Message 2 of 6
1,223 Views

Anonymous
Not applicable
Hi


It will probably update at midnight

If you continue to have trouble ring O2 on 202 or visit a high street 02 shop.
Message 3 of 6
1,197 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
The system won't reset until midnight tonight but you are best to do the upgrade in store now or over the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
1,195 Views

Anonymous
Not applicable

Looks like its all updated, says my previous order has been cancelled and I was able to upgrade again.


All good, I just will now be waiting an eternity to get my phone!

Message 5 of 6
1,157 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You might get lucky tomorrow if there is any surplus stock around.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
1,113 Views