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Level 1: Joiner
Posts: 10
Registered: ‎03-03-2014
Accepted Solution

Iphone 5C

when i done my upgrade thu refresh it said online that the iphone 5C was in stock but then last night i get a text from o2 saying that they where waiting for more stock too come in and they will contact me soon when they have a date for deliverly! how long will i have too wait? all my airtime plan has been paid off im now worried that im not gonna get my upgrade!!

Posts: 86,013
Topics: 526
Solutions: 10,768
Registered: ‎04-04-2012

Re: Iphone 5C

We won't know on here mate. You have to call CS on 202 and ask them to check for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Iphone 5C

Hi

You would have to keep checking with O2 customer services via 202
Or live chat and keep checking for communication from O2.

It been out a while so I cannot understand the out of stock issue tbh
Level 1: Joiner
Posts: 10
Registered: ‎03-03-2014

Re: Iphone 5C

i tried the live chat but apprently o2 are busy and leve me sitting there for ages, maybe i will try giving them a call instead. 

 

thanks for the help guys Smiley Happy

Posts: 86,013
Topics: 526
Solutions: 10,768
Registered: ‎04-04-2012

Re: Iphone 5C

It's a bad time to contact due to the iPhone launch....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 10
Registered: ‎03-03-2014

Re: Iphone 5C

i dont understand why online it would tell me in stock but a text says different

Posts: 86,013
Topics: 526
Solutions: 10,768
Registered: ‎04-04-2012

Re: Iphone 5C

We've heard of issues with the website like this before unfortunately. I think it must be a bug.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Iphone 5C

You're welcome.

Good luck.
Posts: 66,569
Topics: 543
Solutions: 3,345
Registered: ‎04-01-2009

Re: Iphone 5C

Unfortunately this is quite commonplace with O2 Smiley Sad

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Level 1: Joiner
Posts: 10
Registered: ‎03-03-2014

Re: Iphone 5C

well that dont surprise me with 02 tbh