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Ipad

Emmasipad91
Level 1: Joiner
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on ‎11-06-2020 10:13

on ‎11-06-2020 10:13

Hi
I’d like to know how much I owe on my ipad please? This number is what I am messaging around
Thanks
Emma
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KingAmo
Level 15: Gaining a Reputation
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on ‎11-06-2020 10:18

on ‎11-06-2020 10:18

@Emmasipad91

Hi this is a customer platform and we have no access to your account so we won't know anything sorry.
You have to call O2 customer service, all numbers are here, try the number ending with 4005 in the guide below
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Hope this helps
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Cleoriff
Level 94: Supreme
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on ‎11-06-2020 10:26

on ‎11-06-2020 10:26

@Emmasipad91 

If you text INFO to 85075 this will give you your outstanding balance.

Veritas Numquam Perit

Girl in a jacket
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LukasB
Former Staff
In response to Cleoriff
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on ‎15-06-2020 16:18

on ‎15-06-2020 16:18

Hey @Emmasipad91 did you manage to find out how much you still have to pay on your device plan or are you still having trouble with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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