on 29-07-2015 23:35
Solved! Go to Solution.
on 29-07-2015 23:42
on 29-07-2015 23:42
If you've received an email to say the mast is being fixed there's not much else you can do. O2 don't give time frames on repair times. As it's been several weeks you should speak to Customer Service and see if you may be entitled to some compensation for the down time.
on 29-07-2015 23:42
All you can do is keep your eye on the status page. Unfortunately O2 won't give timescales as there are so many factors to be taken into account for mast repairs.
on 29-07-2015 23:42
on 29-07-2015 23:42
on 29-07-2015 23:45
on 30-07-2015 07:07
I was in WA7 (at the hospital) yesterday and was getting a reasonable signal (its never brilliant from there at the best of times 3g is a wing and a prayer!!!)
I suppose I was on the internet for around 20minutes with no problems.
on 30-07-2015 11:13
on 30-07-2015 11:13
The mast in question is still showing down at the moment.
on 30-07-2015 21:38
on 30-07-2015 21:57
on 30-07-2015 21:57
on 30-07-2015 22:10
on 30-07-2015 22:10