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Lee1992
Level 1: Joiner
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on ‎29-12-2020 21:06

on ‎29-12-2020 21:06

I've changed my sim into a fdifferant phone calls amd txs are working but my internet won't!!!
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MI5
Level 94: Supreme
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on ‎29-12-2020 21:10

on ‎29-12-2020 21:10

@Lee1992 

You need to check your data apn is correct for the contract type and type of phone.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
In response to MI5
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on ‎05-01-2021 17:14

on ‎05-01-2021 17:14

Are you still having issues with your data @Lee1992 or are things working now? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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