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Internet services switched off

EDOH
Level 1: Joiner
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Why all my Internet services are still switched off even all the bills are paid?

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madasaf1sh
Level 78: King of Kings
  • 12249 Posts
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@EDOH 


It can take upto 48hours following suspension for late payment for services to be reconnected

 

You need to speak to Payment Management on 0800 902 0217

 

As depending on the delinquency of the account, it may mean they wont reconnect you, but the Payment Management team can advise. 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12249 Posts
  • 74 Topics
  • 3254 Solutions
Registered:

@EDOH 


It can take upto 48hours following suspension for late payment for services to be reconnected

 

You need to speak to Payment Management on 0800 902 0217

 

As depending on the delinquency of the account, it may mean they wont reconnect you, but the Payment Management team can advise. 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
444 Views