I have currently moved onto pay monthly from pay & go and transferred my old number. I have had this phone now for 2 days and after talking to 6 different people about my Internet i am still not getting any Internet access and get the error code FFFFFE07. I am fed up of talking to people more than once a day because nobody is solving this problem! So how can I solve it?
Book a Guru appointment at your local store. They will go through the phone with you and show you how to use it properly. They will also be able to identify if the phone is faulty for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have tried sending active to 2020 and this didn't work, and i have also been sent the manual settings but this also didn't work. I have a Nokia lumia 520, and comparing it to a reins who is on pay & go, their Internet is working fine, yet mine won't event connect to wifi.
Book a Guru appointment at your local store. They will go through the phone with you and show you how to use it properly. They will also be able to identify if the phone is faulty for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
