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Anonymous
Posts: 0

Re: Internet connection in Mercedes C Class

Seems so, Carrier: O2 19.0
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Anonymous
Posts: 0

Re: Internet connection in Mercedes C Class

I have the same issue; I have an iPhone 5s on O2 Pay Monthly and everything works with COMAND except the internet.I had the phone and settings checked by the O2 Guru in Cheltenham and he passed the phone and the settings on the car and phone. I tried an EE SIM in my wife's Samsung phone and it worked great!

I have taken the car back to M-B three times where they make sympathetic noises but nothing changes. I'm not really sure why I need Internet in the car, but if it has it, then I want it to work!

I guess M-B know about this but when I was preparing to order the car the salesman told me how well it all worked with an iPhone, so I did an early upgrade. This means that I am with the O2 contract for 24 months.

Using my wife's phone with the EE SIM, I've tried several ideas, including trying to use the Bluetooth to my phone and the Internet to my wife's: it will only accept one device. 

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Anonymous
Posts: 0

Re: Internet connection in Mercedes C Class

Hi

 

I have the same problem. I had HTC One M8 that wouldn't connect to the internet, I was told by MB the phone is not compatible. I did an early upgrade and got a Samsung Galaxy S5, still the same. I've been to the MB dealer twice and thre is nothing they can do.

 

Any suggestions?

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Posts: 103,878
Topics: 552
Solutions: 13,424
Registered: ‎04-04-2012

Re: Internet connection in Mercedes C Class

Try an EE payg sim in your phone which will prove if the issue is with the o2 network or not.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Internet connection in Mercedes C Class

Been trying for months now to use my iPhone6 in my CLA to no avail. Phone all ok for calls in/out & msgs but not Internet. Garage connected ip5 ok & was told 6 not compatible with ios8 now has io9 installed which is supposed to cure problem but still won't work. I'm on O2 not sure if problem with them, MB or ip6 given up now. Still get data connection failed MSG. 

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Posts: 103,878
Topics: 552
Solutions: 13,424
Registered: ‎04-04-2012

Re: Internet connection in Mercedes C Class

We suspect O2 carrier settings but only a guess......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,548
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Internet connection in Mercedes C Class


@MI5 wrote:
We suspect O2 carrier settings but only a guess......

I think it's a certainty. No problems on other networks...?

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Posts: 103,878
Topics: 552
Solutions: 13,424
Registered: ‎04-04-2012

Re: Internet connection in Mercedes C Class

It appears not - EE seems to work OK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 1
Registered: ‎12-06-2013

Re: Internet connection in Mercedes C Class

Has anybody tried this again recently?

I gave it a go in my 2015 c class today, could never get it to connect with my o2 iPhone 6 before, but today it made a connection and could use the comand apps etc.

I disconnected and reconnected to check it wasn't a one-off, and it worked fine the second time.

Would be good to know whether this now works for anyone else or whether I got lucky!
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Posts: 80,548
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Internet connection in Mercedes C Class

Buy me a Merc and I'll check it out .....Smiley Wink

seriously, something has obviously changed so I hope it's the same for everyone.