Hi, my car has the ability to connect to the internet through my Iphone 6 pay monthly. The car pairs with the phone using bluetooth no problem, and making and receiving calls is fine. The issue comes when i try to connect to the internet. The message is 'Data communication is temporarily unavailable'. This also happens with my work samsun phone also on O2. But with the Mercedes dealership, we got all different phones on all different networks to work with no problem. It is purely O2. Mercedes say they are not aware of anything, so i am trying so far unsuccessfully to get some thoughts or answers from O2.
Just posted this on MBworld .org after seeing previous post
Ive just changed my APN setting to the O2 4G settings (even though I am only on 3G ) and Hey Presto its working.
For those that want to give it a go follow this for iPhone
Settings > Cellular > Cellular data network
You will then see the first APN setting is for Cellular data
Setting need to be changed to:
Leave other APNs alone (Visual voicemail and MMS)
Restart Phone and check you still have 3G connection
Turn on Personal hotspot and all should work.
Those settings are for Pay Monthly non-iPhone Tariff so the above is correct other things may not work.
For the sake of completeness I tried those settings, I live in a poor 3G signal area and it still timed out just as before, it seems to be a timeout issue to me as the connection tries 3 times before failing.
Peter, I took delivery of my brand new C Class a week ago. Everything has been superb except for the internet connection. I spoke with O2 and Apple to no avail; the system will not recognise the link via the bluetooth tethering until I used the login details that you supplied. I have not found any problems with any other application yet, but will keep you informed. I have wasted hours trying to resolve this, so thank you for your help.
I too just took delivery of a C Class and have the same problem. Two iPhones, both on O2, work fine with every aspect of Comand except for Internet.
I tried the alternate login in the O2 settings mentioned above, but they did not work for me. I also tried to tether to the phone while it was itself on my home WiFi, like someone above suggested, but this also failed. In that case, the phone closed the tether when I switched off WiFi, even warning me first. i'm puzzed by the different behaviour, but this is a lesser issue, since I want to sit in the car to access my home WiFi!!
The experiences of people here do appear to show this is an O2 issue, do we have high hopes of a fix? Why should the O2 profile have any effect? Once tethering is permitted, I'm surprised O2 even get a hint of whethter it's bluetooth or WiFi?
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