on 12-01-2015 20:36
on 12-01-2015 20:36
Hi, my car has the ability to connect to the internet through my Iphone 6 pay monthly. The car pairs with the phone using bluetooth no problem, and making and receiving calls is fine. The issue comes when i try to connect to the internet. The message is 'Data communication is temporarily unavailable'. This also happens with my work samsun phone also on O2. But with the Mercedes dealership, we got all different phones on all different networks to work with no problem. It is purely O2. Mercedes say they are not aware of anything, so i am trying so far unsuccessfully to get some thoughts or answers from O2.
on 13-01-2015 12:11
on 13-01-2015 12:11
on 13-01-2015 12:13
on 13-01-2015 12:13
on 13-01-2015 13:27
Hi thanks for all of your help. I have been back to my car and there is no bluetooth seting option. The phone just connect tand thats it! Mercedes have though given me the error report from the car and it does say there is an error with the network provider?
on 13-01-2015 13:30
on 13-01-2015 13:30
on 13-01-2015 14:51
Hi, at the dealership they tried 12 phones all different models with different providers. 7 worked fine, the 5 that didnt work were all O2 phones..Sop it is something to do with O2, i just do not know what.
on 13-01-2015 15:04
on 13-01-2015 15:04
on 13-01-2015 15:20
Hi no they were different phones, so for example there was my iPhone6 and there iPhone6. Mine is O2 and there's was on EE. There's connected straight away, mine wouldnt. We then went on and used iPhone 5's and Nokia's and Samsung, each time it was the O2 phone that failed.
Thanks again for your help.
On the iPhones we both had Personeel hotspot switched on, neither phone has a VPN and we checked the data roaming etc settings all were the same.
Now on my Samsung i have found i can connect to the internet in my car, but only if the phone is on wireless!. If i switch the wireless off, it will not connect!
I also have a 4G O2 MIFI which i put in the car and attached both phones via the wireless network. The bluetooth connection to the car. Still nothing.
on 13-01-2015 15:31
on 13-01-2015 16:33
on 13-01-2015 16:33
@Anonymous wrote:Now on my Samsung i have found i can connect to the internet in my car, but only if the phone is on wireless!. If i switch the wireless off, it will not connect!
That would explain why my Samsung connected OK to mine then as my WiFi is always on (I hadn't thought of that) so now I'm wondering if it is connected with the iPhone WiFi sleep policy, ie, it turns off when screen is off ?
You could test this by having the iPhone on charge as this would keep the WiFi on all the time.
on 13-01-2015 16:37
Thanks for looking for me, unfortunately they relate to older models. Mine is a 09/2014 so has the latest, but not greatest comand system!!