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Internet access

Mockingjay
Level 1: Joiner
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on ‎31-03-2021 13:49

on ‎31-03-2021 13:49

Has anyone been having problems with getting the Internet when downloading something please? I can't get any apps from my play store to download. It says Internet failure. My router is working, also WiFi and data is on.
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jonsie
Level 94: Supreme
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on ‎31-03-2021 14:00

on ‎31-03-2021 14:00

What phone do you have @Mockingjay 

Have you had any software updates recently?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Cleoriff
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on ‎31-03-2021 14:02

on ‎31-03-2021 14:02

@Mockingjay 

Have a look at this, it may help, although was meant to be fixed.

https://www.theverge.com/2021/3/22/22345696/google-android-apps-crashing-fix-system-webview 

Veritas Numquam Perit

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Bambino
Level 84: Resplendent
In response to Cleoriff
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on ‎31-03-2021 14:05

on ‎31-03-2021 14:05

@Mockingjay Have you checked to see if there are any issues with your ISP?

I DO NOT WORK FOR O2



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