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International travel bolt-on for India

Onni
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Arrived in India and was prompted to purchase International Travel Bolt-On to cover calls, texts and data. I did so by texting TRAVEL to the number specified. 48 hours later I used data on roaming am now being charged an extortionate rate for it, despite having the bolt-on. 

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TallTrees
Level 45: Knowing
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Hello @Onni welcome to the o2 Community forum...

You will  pay international rates whilst in India which is very expensive. You may want to think about using a local sim whilst there and using only Wifi.

Turn voicemail off before you go. 1760 to turn OFF 1750 to turn back on.

TallTrees_0-1650521480608.jpeg

 

http://international.o2.co.uk/internationaltariffs/travelling_abroad# 

Best wishes 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 45: Knowing
  • 8657 Posts
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Registered:

Hello @Onni welcome to the o2 Community forum...

You will  pay international rates whilst in India which is very expensive. You may want to think about using a local sim whilst there and using only Wifi.

Turn voicemail off before you go. 1760 to turn OFF 1750 to turn back on.

TallTrees_0-1650521480608.jpeg

 

http://international.o2.co.uk/internationaltariffs/travelling_abroad# 

Best wishes 



HAPPINESS IS BEE SHAPED

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Cleoriff
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@Onni 

A guide for you to read Guide: Roaming MegaGuide 

Veritas Numquam Perit

Girl in a jacket
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Onni
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You have not read my original message. I was SOLD a product by 02 that appears not to exist.  

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Cleoriff
Level 94: Supreme
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@Onni 

You weren't sold O2 Travel. It's a free Bolt On. You are only charged when you are abroad and use it. It doesn't cover India anyway. There is no travel bolt on for India. That country comes under the Rest of the World charges

Rest of World 22.JPG

Guide: Roaming MegaGuide 

You have probably bought the International Bolt On. This allows you to call and text abroad FROM THE UK ONLY.  So that won't help you when you are in India. https://www.o2.co.uk/shop/international/the-international-bolt-on 

Veritas Numquam Perit

Girl in a jacket
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