Solved: International roaming

CW52 · ‎26-03-2023

How do I find out if there is an international roaming bar on my account and if so, how to get it removed?

I am currently travelling to France and last time I tried to use my phone in an EU country I was not able to make calls or text at all.

pgn · ‎26-03-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, @CW52

Guide: Roaming MegaGuide might help answer your query also.

Links to O2 Social Media Team here

View solution in original post

pgn · ‎26-03-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, @CW52

Guide: Roaming MegaGuide might help answer your query also.

Links to O2 Social Media Team here

O2