cancel
Showing results for 
Search instead for 
Did you mean: 

International charges

Dombill
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi, I live in the Uk and I am expecting a call tomorrow from Dubai, I was wondering will I be charged, I have a sim only contract?

Message 1 of 5
893 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

Hi @Dombill

If you are in the UK or EU (or o2 Travel Zone), then you will not be charged to receive a phone call from Dubai.

 

If you are anywhere else you will be charged for the Incoming Call at the prevailing rate.

 

https://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad 

 

(edited to include extra info). 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 5
890 Views
4 REPLIES 4

madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

Hi @Dombill

If you are in the UK or EU (or o2 Travel Zone), then you will not be charged to receive a phone call from Dubai.

 

If you are anywhere else you will be charged for the Incoming Call at the prevailing rate.

 

https://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad 

 

(edited to include extra info). 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
891 Views

Dombill
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Many Thanks, I didn't think I would but wasn't 100% sure

Message 3 of 5
886 Views

madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:
Not a problem 🙂
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 5
874 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Cheers for the help above @madasaf1sh and thanks for checking with the community @Dombill hope your call goes well. 

Pop back in anytime if you have any further quesitons or just want to have a chat. slight_smile

Message 5 of 5
852 Views