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International charges

Dombill
Level 1: Joiner
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Hi, I live in the Uk and I am expecting a call tomorrow from Dubai, I was wondering will I be charged, I have a sim only contract?

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madasaf1sh
Level 78: King of Kings
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Hi @Dombill

If you are in the UK or EU (or o2 Travel Zone), then you will not be charged to receive a phone call from Dubai.

 

If you are anywhere else you will be charged for the Incoming Call at the prevailing rate.

 

https://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad 

 

(edited to include extra info). 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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Registered:

Hi @Dombill

If you are in the UK or EU (or o2 Travel Zone), then you will not be charged to receive a phone call from Dubai.

 

If you are anywhere else you will be charged for the Incoming Call at the prevailing rate.

 

https://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad 

 

(edited to include extra info). 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
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Dombill
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Many Thanks, I didn't think I would but wasn't 100% sure

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madasaf1sh
Level 78: King of Kings
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Registered:
Not a problem 🙂
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 5
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Marjo
Former Staff
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Cheers for the help above @madasaf1sh and thanks for checking with the community @Dombill hope your call goes well. 

Pop back in anytime if you have any further quesitons or just want to have a chat. slight_smile

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