Solved: International calls

s2e · ‎04-10-2020

I can't make international calls on my new s20 phone can anyone help me please?

MI5 · ‎04-10-2020

You most likely have a zero spend cap Guide: Spend Caps & Charge to Mobile on O2

You'll need to call customer service to remove it Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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s2e · ‎04-10-2020

Why can't I make international calls on my new j20 phone?

MI5 · ‎04-10-2020

@s2e

You most likely have a zero spend cap Guide: Spend Caps & Charge to Mobile on O2

You'll need to call customer service to remove it Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

s2e · ‎05-10-2020

Thank you for your help much appreciated.

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